JL4 PAGCOR Exclusion Form: How a Family Member Applies
The PAGCOR exclusion form for families lets a spouse, child or parent ask PAGCOR to exclude a relative for 6 months, 1 year or 3 years.
- Step 1
- Choose the exclusion period
- Step 2
- Download and fill in the Family Exclusion form
- Step 3
- Gather the listed documents
- Step 4
- Add a confirmation if you send it for someone else
- Step 5
- Send it by e-mail or the drop box
- Step 6
- Keep copies and call the information line with questions
The PAGCOR exclusion form for families is a way for a spouse, child or parent to act when someone they love is gambling harmfully. This page walks through the form, the documents and where to send them, using PAGCOR’s Player Exclusion page as the source. It belongs to the wider topic of PAGCOR licensed sites and who they cover, because the exclusion applies across sites PAGCOR licenses and operates.
Gambling in the Philippines is for those 21 years old and above only, as PAGCOR’s pages put it.
The six steps to a PAGCOR exclusion form application
- Choose the exclusion period: 6 months, 1 year or 3 years.
- Download and fill in the Family Exclusion form from PAGCOR’s page.
- Gather the listed documents.
- Add a selfie or video-call confirmation if you submit for someone else.
- Send everything by e-mail or the drop box in Pasay City.
- Keep copies and call PAGCOR’s information line with any question.
Documents the family exclusion form needs
PAGCOR’s Player Exclusion page lists the requirements for a family exclusion. Collect them all before you send, because a partial set is the likeliest thing to slow the application.
| Document | Whose it is | Notes on PAGCOR’s page |
|---|---|---|
| Family Exclusion application form | Applicant | Downloaded from PAGCOR’s page |
| Photocopy of government-issued photo ID | Respondent | Required |
| Photocopy of government-issued photo ID or school ID | Applicant | Required |
| Two 2x2 colored photos | Respondent | Taken within the last 6 months, full-face view directly facing the camera, no facial accessory such as a hat, glasses or facemask |
| Selfie or video call | Applicant, if non-personal submission | Used for confirmation |
| Birth certificate | Respondent | If the applicant is the parent or child, at least 18 years of age |
| Marriage contract or certificate | The couple | If the applicant is the spouse |
Where to send it and how to reach PAGCOR
Send the application by e-mail or through the drop box at the MET Live Building, Central Business Park 1-A, Macapagal Boulevard corner EDSA Extension, Pasay City. The e-mail address is printed on PAGCOR’s page, so copy it from the page itself and never from a message someone sends you. For information and assistance you may call (02) 8248-9568.
A casino chat or a social post offers to submit the family exclusion for you
Do not hand over IDs or birth certificates. The application goes to PAGCOR through its own e-mail or drop box, so use those, and read the PAGCOR logo and seal checks if a site claims to represent PAGCOR.
Someone says the exclusion can be cancelled at will
PAGCOR’s page says the order is lifted automatically after the chosen period. For questions about changing it earlier, ask PAGCOR on its information line rather than a casino.
What happens after the form is sent
PAGCOR’s page states the effect: exclusion is implemented across all sites licensed and operated by PAGCOR. It also states the end: the family exclusion order is lifted automatically once the chosen period is over. For anything between those two points, such as a status check, use PAGCOR’s information line.
Compare the self-exclusion program on the same page, which is a different route.
| Self exclusion | Family exclusion | |
|---|---|---|
| Started by | The person themselves | A spouse, child or parent |
| Periods | 6 months, 1 year or 5 years | 6 months, 1 year or 3 years |
| Early lifting | First six months are irrevocable | The page names no early lift; ask PAGCOR |
| Online route | Online Self-Exclusion portal at www.osea.pagcor.ph | E-mail or drop box |
National database of restricted persons and who it covers
PAGCOR’s responsible gaming page lists persons in the National Database of Restricted Persons among those prohibited from gambling, next to persons under 21, government officials and employees, members of the AFP and PNP, and Gaming Employment License holders. If you want to know how an exclusion order relates to that database, ask PAGCOR on its information line, since the Player Exclusion page does not set it out.
PAGCOR also names accredited help centers on that page: Bridges of Hope Drugs and Alcohol Rehabilitation Foundation, Life Change Recovery Center, Milestone Health and Wellness Center, Gamblers Anonymous Philippines and Gam-Anon Philippines. For everyday habits that keep play in check, see the responsible play limits on this site. If a site you are checking looks suspicious, the scam online casino warning signs list what to look for.
FAQ
Who can apply for a family exclusion?
A spouse, a child or a parent of the person who needs help with problem gambling. PAGCOR's page describes it as the program for loved ones in those three relationships.
How long does a family exclusion last?
The applicant may request 6 months, 1 year or 3 years. After the chosen period, PAGCOR says the family exclusion order will be lifted automatically.
Does it cover every casino site?
PAGCOR says exclusion is implemented across all sites licensed and operated by PAGCOR. Check a brand's entry in PAGCOR's lists to see whether that wording reaches the site in question.
Is this the same as self exclusion?
No. Self exclusion is for the person who feels they are developing a problem, runs 6 months, 1 year or 5 years, and its first six months are irrevocable. Family exclusion is started by a spouse, child or parent.
Ano ang e-mail address ng PAGCOR para dito?
Nakalagay ito sa Player Exclusion page ng PAGCOR mismo. Doon mo kopyahin, at huwag kang magpadala ng ID sa ibang address na ibinigay ng chat o ng isang casino.